FAQ
Frequently Asked Questions
Common questions about DemandSphere, our platform, and how we work.
Platform
DemandSphere is a unified AI search visibility platform. We combine enterprise SERP analytics (rank tracking, SERP features, Visual Rank), LLM visibility tracking (ChatGPT, Perplexity, Gemini, Copilot), log file analytics (crawler and bot detection), and a BigQuery data warehouse - all in one platform.
Three things set us apart: Visual Rank (pixel-level measurement of where your listing actually appears on the SERP), unified SERP + LLM tracking in one platform, and a native BigQuery data warehouse. Most tools track position numbers. We track the full visual and AI search landscape.
We track ChatGPT, Perplexity, Gemini, Copilot, Google AI Overviews, Google AI Mode, Grok, DeepSeek, Meta AI, and more. We add new engines as they become relevant.
SERP rankings are tracked daily by default. LLM visibility is also monitored daily. Log analytics data streams in real-time. GSC and GA4 data syncs automatically.
Pricing & Plans
Plans start at $500/month for SERP analytics, LLM tracking, or a hybrid of both. Search Intelligence (BigQuery) is a 20% add-on. Analytics AX (log analytics) is priced based on storage volume. All plans include unlimited users and dashboards. See our pricing page for details.
No. Every plan includes unlimited users, unlimited dashboards, and unlimited keyword groups. We don't charge per seat.
All plans are offered on an annual agreement basis with a minimum 1-year commitment.
Yes. Our free tools include GSC Explorer, GA4 Explorer, Domain Research, and Market Trends dashboards. These are free forever with no credit card required. Paid plans start when you need keyword or prompt tracking.
Data & Integration
Yes. Full REST API access is included with every plan. OAuth 2.0 authentication, JSON responses, and comprehensive documentation. For high-volume access, our BigQuery integration provides direct SQL access.
Looker Studio, Tableau, Power BI, Snowflake, and any tool that connects to BigQuery. We also support scheduled CSV/JSON exports and Google Drive integration.
Company
DemandSphere (Ginzamarkets, Inc.) was founded in 2010 with offices in Tokyo. We were founded in 2010 as part of Y Combinator's Summer 2010 batch.
Yes. We maintain Enterprise-Grade Security compliance covering security, availability, and confidentiality. Reports are available to customers under NDA. See our security page for details.